Where we work / Gauteng
IT outsourcing and managed IT in Johannesburg.
Scout Outsource provides IT outsourcing, managed IT support, cloud infrastructure, Microsoft licensing, cybersecurity, voice and connectivity to medium and enterprise businesses in Johannesburg and across Gauteng, delivered on site at the client's premises and remotely.
Sandton, Rosebank, Midrand, Waterfall City, Centurion and Pretoria. One contract across the corridor, one escalation path, and engineers who come to the building when the problem needs hands on it.
The districts we work in
Not a catchment drawn on a map. These are the business districts our Gauteng clients actually sit in.
- Sandton
- Rosebank
- Bryanston
- Illovo
- Melrose Arch
- Rivonia
- Woodmead
- Fourways
- Midrand
- Waterfall City
- Centurion
- Pretoria
- Menlyn
- Bedfordview
- Kempton Park
- Isando
Head office here, branches everywhere else
Gauteng is where most South African groups keep head office, and head office is usually not the hard part. The hard part is the twelve branches on the other end of it, each with its own line, its own printer nobody owns and its own version of the truth. We contract for the whole estate, not the building the decision is made in, so a branch in Polokwane gets the same helpdesk and the same response target as the eleventh floor in Sandton.
The corridor is the commute
An IT provider sitting in one suburb quietly charges you for the traffic between it and you. Sandton to Centurion in the afternoon is not a short trip, and it is why a provider on the wrong side of it starts preferring remote sessions to site visits. We staff against the work rather than a single address, which is the only arrangement under which someone actually arrives.
Where the data centre capacity is
The bulk of the country's carrier-neutral colocation and the largest internet exchange sit in Gauteng, which is why so many national estates anchor their core here and replicate outward. If you are weighing colocation, a hybrid move or a disaster recovery site, this is usually the cheapest place to put the primary and the most expensive place to be careless about cross-connects.
Common questions about Johannesburg
Do you provide IT support in Sandton?
Yes. Sandton, Rosebank, Illovo, Bryanston, Melrose Arch and Rivonia are all inside our normal Johannesburg delivery area, with on-site attendance and a 24/7 helpdesk behind it.
Do you cover Midrand, Centurion and Pretoria as well as Johannesburg?
Yes. We treat the Johannesburg to Pretoria corridor as one area, including Midrand, Waterfall City, Centurion, Menlyn and Hatfield, and the price does not change across it.
Does Scout Outsource have an office in Johannesburg?
We are registered in KwaZulu-Natal and deliver in Gauteng on site and remotely, rather than running a shopfront in Sandton you would be paying for. Engineers attend the premises when the work needs hands on it, and the helpdesk runs 24/7 either way.
Can you support a Johannesburg head office with branches in other provinces?
Yes, and it is the most common shape of work we do. One contract covers the whole estate across all nine provinces, with one escalation path, so a branch does not get a worse service than head office because it is further away.
Tell us where you are in Johannesburg and what is breaking.
Contact usWhere else we work
All nine provinces, five metros.
The rest of the country is delivered the same way, under the same contract, on the same helpdesk.
Johannesburg
Durban
Cape Town
Gqeberha
Bloemfontein
Next step
Tell us what solution you're looking for.
We'll scope it, quote it, and say plainly if a smaller piece of work would solve the problem instead.