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Voice Platforms & Voice Minutes
Scout Outsource provides enterprise voice platforms and voice minutes, including VoIP and hosted PBX systems, number porting, call analytics and integration with existing business systems, with a guarantee to beat any price on voice minutes.
Legacy PBX hardware is expensive to maintain, cannot support hybrid working and gives you no usable call reporting. We migrate you to a scalable VoIP platform, port your numbers so nothing changes for your customers, and renegotiate the minute rates. We guarantee to beat any pricing on voice minutes.
What’s included
- Hosted VoIP and PBX
- Scalable cloud voice platforms supporting office, remote and hybrid working from the same system.
- Number porting
- Existing numbers moved across so nothing changes for your customers.
- Competitive voice minutes
- Guaranteed best pricing on minutes. Send us your current rates.
- Call analytics
- Reporting on volumes, answer rates, wait times and outcomes, usually for the first time.
- Systems integration
- Integration with CRM and existing business systems so calls carry context.
Who this is for
Organisations running ageing PBX hardware, businesses supporting hybrid working on a phone system designed for desks, and anyone who has not tested their minute rates in years.
Common questions
Can we keep our existing phone numbers?
Yes. Numbers are ported to the new platform, so nothing changes for anyone calling you.
What does VoIP need to work well?
Sufficient bandwidth and correctly prioritised traffic. We assess connectivity before migration, which is why we also supply the fibre and connectivity side.
Can you beat our current call rates?
Yes. We guarantee to beat any pricing on voice minutes. Send us your current rates and we will put a number against them.
Looking for the best pricing on voice? Send us your current rates.
Contact usNext step
Tell us what solution you're looking for.
We'll scope it, quote it, and say plainly if a smaller piece of work would solve the problem instead.